*As a customer is approaching the register, she turns and places an item she was carrying into the water cooler near the register. An employee that is currently ringing customers at the register addresses the customer.*
Employee: Excuse me ma'am!
Customer: Yes?
Employee: If you don't want that item, then I can take it for you.
Customer: No no, it's okay!
Employee: No, I would actually really appreciate it if you could give it to me.
Customer: No really it's fine.
Employee: Please just give me the item; it doesn't belong there.
Customer: It's fine, don't worry about it. I don't want to give you any more work.
Employee: No, it really isn't any more work.
Customer: No no no, it's okay there.
*The customer refused to give the item to the employee and proceeded to check out and leave the store with the item remaining in the water cooler.*
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