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More retail tales to come in the near future. Thanks for reading.
Tuesday, January 31, 2012
Monday, January 30, 2012
Monday, January 30th, 2012
Customer: I would like to return this item.
Employee: I'm sorry but we don't accept returns. The best we can do is offer you an even exchange.
Customer: The girl at the counter the other day said I could do exchanges.
Employee: Yes, you can exchange it.
Customer: But she said I could return it.
Employee: ...You can exchange it.
Customer: Alright I'll look around.
*The customer meanders around the store for a bit and eventually returns with items to exchange.*
Customer: The girl said I could return this if I didn't like it though.
Employee: I'm sorry about that but store policy is that we only accept exchanges.
Customer: Well she said I could exchange it. But now you say I'm not allowed to return it. I wouldn't have gotten this if I didn't know you could exchange it.
Employee: ...You CAN exchange it.
Customer: But I thought I could return it. That's what she said!
Employee: I'm sorry but we don't accept returns. The best we can do is offer you an even exchange.
Customer: The girl at the counter the other day said I could do exchanges.
Employee: Yes, you can exchange it.
Customer: But she said I could return it.
Employee: ...You can exchange it.
Customer: Alright I'll look around.
*The customer meanders around the store for a bit and eventually returns with items to exchange.*
Customer: The girl said I could return this if I didn't like it though.
Employee: I'm sorry about that but store policy is that we only accept exchanges.
Customer: Well she said I could exchange it. But now you say I'm not allowed to return it. I wouldn't have gotten this if I didn't know you could exchange it.
Employee: ...You CAN exchange it.
Customer: But I thought I could return it. That's what she said!
Friday, January 27, 2012
Friday, January 27th, 2012
*Customer approaches the register holding a lava lamp in a box.*
Customer: Is this lava lamp pink?
Employee: No it's green.
Customer: Are you sure it's not pink?
Employee: Yea I'm sure. It's green.
Customer: But, can you check to make sure?
Employee: The color of the lamp is listed on the top of the box. I am absolutely sure this is green.
Customer: So like, you can't open it to check?
Employee: No.
Customer: Is this lava lamp pink?
Employee: No it's green.
Customer: Are you sure it's not pink?
Employee: Yea I'm sure. It's green.
Customer: But, can you check to make sure?
Employee: The color of the lamp is listed on the top of the box. I am absolutely sure this is green.
Customer: So like, you can't open it to check?
Employee: No.
Wednesday, January 18, 2012
Wednesday, January 18th, 2012
*As a customer is approaching the register, she turns and places an item she was carrying into the water cooler near the register. An employee that is currently ringing customers at the register addresses the customer.*
Employee: Excuse me ma'am!
Customer: Yes?
Employee: If you don't want that item, then I can take it for you.
Customer: No no, it's okay!
Employee: No, I would actually really appreciate it if you could give it to me.
Customer: No really it's fine.
Employee: Please just give me the item; it doesn't belong there.
Customer: It's fine, don't worry about it. I don't want to give you any more work.
Employee: No, it really isn't any more work.
Customer: No no no, it's okay there.
*The customer refused to give the item to the employee and proceeded to check out and leave the store with the item remaining in the water cooler.*
Employee: Excuse me ma'am!
Customer: Yes?
Employee: If you don't want that item, then I can take it for you.
Customer: No no, it's okay!
Employee: No, I would actually really appreciate it if you could give it to me.
Customer: No really it's fine.
Employee: Please just give me the item; it doesn't belong there.
Customer: It's fine, don't worry about it. I don't want to give you any more work.
Employee: No, it really isn't any more work.
Customer: No no no, it's okay there.
*The customer refused to give the item to the employee and proceeded to check out and leave the store with the item remaining in the water cooler.*
Tuesday, January 10, 2012
Tuesday, January 10th, 2012
Customer: Will this case fit my phone?
Employee: What kind of phone do you have?
Customer: This one.
*The customer takes his phone out of his pocket but completely covers it in his hand so that it is impossible to see almost any part of it.*
Employee: Sir can I see the phone?
Customer: Here this one.
*Still palming the phone so its invisible.*
Employee: Okay, I have no idea what phone you have, but those cases fit the Iphone 4.
Customer: So it won't fit this phone?
*The customer finally makes the phone visible.*
Employee: No, it won't. And we don't carry any cases in the store that will fit it.
Customer: But the case says 4g!
Employee: I says Iphone 4, and even if it did say 4g, that is not a type of phone.
Customer: Okay...
*The customer immerses himself in the phone section for a while before finding the employee again.*
Customer: Will any of those cases fit my phone?
Employee: No, those are all Iphone4 cases. As I already said, none of the cases we have will fit your phone.
Customer: But they say 4g!
Employee: No they don't.
*A woman that is presumably the customer's wife approaches with another case.*
Customer: What about this one!?
Employee: No...that is for a different phone. Like I said, none of the cases in this store will fit your phone.
Customer: But it says 4g!!!!
Employee: Yes, this one actually does say 4g on the case, but it is for a different phone. 4g is not a type of phone.
Customer: Are you sure?
Employee: Yes...
Customer: ...Really...?
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