Saturday, April 28th, 2012

*Customer is holding a pair of 5lb dumbbells.*

Customer:  Hi, do these weights come any heavier?

Employee:  No sorry 5 pounds is the heaviest we carry.

Customer:  Oh okay.  Do you think I should get two or only one?

Employee:  Well that is really up to what you want to do with them.  Most people buy a pair though.

Customer:  Yeah I never understood that.  Why would you buy two dumbbells when you can do the same thing with just one?

Employee:  What...?

Customer:  Like you only actually need one, there is no reason to buy two of them.  It's a waste of money.

Employee:  People buy two so they can exercise both arms at once...

Customer:  OH!  I never thought of that!!

Thursday, April 19th, 2012

Customer:  Hi.  I called earlier.
Employee:  Okay.
Customer:  ...
Employee:  Can I help you with something?
Customer:  My name is Cynthia.
Employee:  Okay?
Customer:  I had something on hold.
Employee:  Okay what was it?
Customer:  It was a black thing.

*The customer makes a square shape with her hands.*

Employee: ...What kind of black thing?
Customer:  My name is Cynthia.
Employee:  I understand that, but what item did you have on hold?
Customer:  A black thing.  You know.

*After several minutes the "black thing" was discovered to be a bag designed to hold wet bathing suits that had bright peace signs all over it.*

Monday, April 16th, 2012

Customer:  Hi.  Do you have waterproof markers?
Employee:  Yeah we have a whole bunch of them actually.

*The employee escorts the customer to the stationary section where there are dozens of marker choices.*

Employee:  All of these here are waterproof permanent markers.
Customer:  No, not this kind.  The non-permanent kind.
Employee:  Non-permanent?
Customer:  Yeah like to write on white boards.
Employee:  Dry erase markers?
Customer:  Yeah those, only waterproof.
Employee:  So you want waterproof...dry erase markers?
Customer:  Yes.

Friday, April 13th, 2012

Customer:  Excuse me, I need to find a puzzle for a child.

Employee:  Okay well we have a bunch of kids puzzles over here.

Customer:  It's for a 4 year old.

Employee:  Okay well most of these puzzles should be good for that age.

*The employee shows the customer a variety of children's puzzles.  The customer selects one at random from the group.*

Customer:  This box says its for ages 5 and up.  

Employee:  That's just a recommendation, you can certainly give it to a 4 year old if you want.

Customer:  But it says for ages 5 and up.

Employee:  Okay...If you think that will be too difficult, then what about this one?

Customer:  That one says for ages 3 and up.

Employee:  Right so it should be fine.

Customer:  But hes 4 years old.

Employee:  Right so this will be fine.

Customer:  But it says for 3 and up...

Employee:  Yeah, so it's for 4 year olds as well.

Customer:  But he is 4, so the box should say for age 4.

Employee:  So you want the box to say his exact age on it?

Customer:  Well yes, this one will be too hard and this one will be too easy.

*After some more searching the customer was referred to a larger toy store since we did not have any puzzles that said they were for exactly 4 year olds.*

Wednesday, April 11, 2012

*Customer approaches employee holding a set of headphones.*

Customer:  Excuse me, will these fit for an...I...I...I...I...uhm...pod...?
Employee:  Yes.
Customer:  ...
Employee:  ...

*The customer stares blankly at the employee for almost a minute.*  


Customer:  Not the Iphone.
Employee:  I understand.
Customer:  ...
Employee:  ...
Customer:  So...they'll work?
Employee:  Yes.
Customer:  What about these other ones?
Employee:  All of our headphone are compatible with all Ipods, Iphones, Ipad and most other common music devices.
Customer:  Oh...

*The customer wanders off before finding the employee again, but holding a new set of headphones.*

Customer:  What about these??
Employee:  All of our headphones will work.
Customer:  Okay...

*Once again the customer leaves and returns several minutes later with a different set of headphones.*

Customer:  Just making sure!  What about these??
Employee:  All of them.
Customer:  Are you sure?
Employee:  All of them.

*The customer still returned an additional time "just to make sure."*